General Manager

We are looking for an experienced General Manager to lead a high-volume QSR restaurant in Newcastle for a growing food and hospitality business.

This is a hands-on leadership role for a strong operator who can take ownership of day-to-day operations, team performance, guest experience and commercial results.

Key Responsibilities

· Lead day-to-day restaurant operations and performance

· Lead, manage and develop management and front-line teams

· Deliver consistently high guest experience and operational standards

· Drive sales, profitability and cost control

· Manage P&L and key operational KPIs

· Maintain strong food safety, health & safety and brand standards

· Support recruitment, onboarding, training and team development

· Implement and maintain operational systems and processes

· Ensure the restaurant is fully prepared for peak trading periods

· Identify opportunities to improve operational and commercial performance

Candidate Requirements

· Proven experience as a General Manager within QSR, fast casual or high-volume hospitality

· Strong leadership and people management skills

· Commercially focused with experience of P&L management

· Comfortable working in a fast-paced, high-volume environment

· Hands-on operational approach with strong attention to detail

· Strong understanding of restaurant standards, people and performance

· Experience within a structured or growing brand preferred

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