General Manager
deadline Date:
May 31, 2026
Overview
Location:
London
Salary:
£36,000-£39,000 per year
Sector:
Operations
About the job
General Manager - Coffee (Multi-Site)
Location: London (multi-site)
Salary: Up to £39,000 per year
Job Type: Full-time
About the Role
We are an exciting and fast-growing coffee brand with multiple sites across London and ambitious plans for further expansion. We’re looking for a passionate and driven General Manager to oversee operations across several locations, support team development, and play a key role in scaling the business as new sites open.
This is a hands-on leadership role ideal for someone who thrives in a dynamic environment and is eager to grow with a brand on the rise.
Key Responsibilities
- Oversee day-to-day operations across multiple coffee shop locations
- Lead, motivate, and manage teams to deliver excellent customer service
- Support recruitment, onboarding, and ongoing training of staff
- Help develop team members and future leaders within the business
- Ensure consistency in product quality, service standards, and brand experience
- Monitor performance, manage rotas, and control labour costs
- Work closely with senior leadership on new site openings and business growth
- Maintain high standards of health, safety, and cleanliness across all sites
- Handle customer feedback and resolve issues professionally
What We’re Looking For
- 3+ years previous experience managing a coffee shop or hospitality venue (multi-site experience is a plus)
- Strong leadership and team development skills
- Passion for coffee, hospitality, and delivering great customer experiences
- Highly organised with the ability to manage multiple priorities
- Comfortable working in a fast-paced, growing business
- A proactive, positive, and hands-on approach
- Experience with training and developing staff
What We Offer
- Competitive salary up to £39,000 per year
- Opportunity to grow with a rapidly expanding brand
- Involvement in new site openings and business development
- Supportive and collaborative team culture
- Career progression opportunities as the company grows
If this sounds like an opportunity you'd be interested in then APPLY today!
application form
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